Effective Date: 30-05-2026
Welcome to OC House Cleaning. By accessing our website, requesting a quote, scheduling a service, or using any of our cleaning services, you agree to the following Terms of Service. Please read these terms carefully before using our website or booking services.
By using our website or booking services with OC House Cleaning, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree with any portion of these terms, please do not use our services.
OC House Cleaning offers residential and commercial cleaning services, including but not limited to:
Service availability may vary based on location, scheduling, staffing, weather conditions, and other operational factors.
All quotes provided by OC House Cleaning are estimates based on information supplied by the customer.
Final pricing may vary if:
Customers will be informed of any necessary pricing adjustments whenever possible before additional work is performed.
Appointments are subject to availability.
While we strive to arrive within the scheduled timeframe, arrival times may occasionally vary due to:
OC House Cleaning will make reasonable efforts to communicate any significant delays.
To ensure efficient service, customers agree to:
OC House Cleaning is not responsible for delays or service limitations caused by inaccessible areas or unavailable utilities.
We understand that schedules can change.
Customers may request appointment cancellations or rescheduling by providing reasonable advance notice.
Repeated last-minute cancellations or missed appointments may affect future scheduling availability.
Payment is due upon completion of services unless otherwise agreed in writing.
We accept approved payment methods available at the time of service.
Failure to submit payment may result in:
Customer satisfaction is important to us.
If you are dissatisfied with any portion of your cleaning service, please contact OC House Cleaning within a reasonable timeframe following service completion so we can review and address the concern.
Resolution options may vary depending on the situation and service provided.
While we take great care when performing services, accidental damage may occasionally occur.
Any damage concerns must be reported as soon as reasonably possible after service completion.
OC House Cleaning reserves the right to inspect and evaluate any reported issue before determining an appropriate resolution.
Normal wear and tear, pre-existing damage, or improperly installed items are not considered service-related damage.
To the maximum extent permitted by applicable law, OC House Cleaning shall not be liable for:
Our total liability, if any, shall not exceed the amount paid for the specific service giving rise to the claim.
Users agree not to:
We reserve the right to restrict access to users who violate these terms.
All website content, including text, graphics, logos, images, designs, and branding, is the property of OC House Cleaning unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
OC House Cleaning primarily serves select areas throughout Orange County, California.
Service availability outside our standard coverage area may be subject to additional fees, scheduling limitations, or availability restrictions.
Your use of our website and services is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in our Privacy Policy.
OC House Cleaning reserves the right to update or modify these Terms of Service at any time.
Any updates will be posted on this page with a revised effective date. Continued use of our website or services following updates constitutes acceptance of the revised terms.
If you have questions regarding these Terms of Service, please contact:
OC House Cleaning
Phone: +1 833-739-7770
Website: Oc House Cleaning
We appreciate the opportunity to serve your residential and commercial cleaning needs.