Privacy Policy

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Privacy Policy
Effective Date: 08/11/2025   OC House Cleaning (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://ochcpro.com, book services, or communicate with us.    

We may collect the following types of information when you interact with our website, scheduling system, or contact forms:   

• Personal Identification Information: Name, phone number, email address, physical address, and other details you provide when booking services or contacting us.   
• Service and Booking Information: Service type, appointment date and time, frequency of service, and special instructions.   
• Account Information: For customers who create accounts in our appointment system, we may collect and store usernames, passwords, and preferences for future bookings.   
• Technical Data: IP address, browser type, operating system, and usage patterns to improve site functionality.   

We use your information to:   

• Process and manage service bookings.   
• Communicate regarding appointments, confirmations, and service updates.   
• Store booking history for current and future services.   
• Provide customer support and respond to inquiries.   
• Send promotional emails, offers, and blog updates (with the ability to opt out at any time).   
• Improve our website, services, and customer experience.   

Your personal and booking data is stored securely in our business database and appointment scheduling system. We implement reasonable physical, electronic, and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.    

We do not sell, rent, or share your personal information with third parties. Your data is used solely by OC House Cleaning for business purposes as outlined in this Privacy Policy.    

We may send you service reminders, promotional offers, and blog updates. You can opt out of these communications at any time by clicking the unsubscribe link provided in the email or by contacting us directly.    

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly without them.    

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies before providing them with personal information.    

You have the right to:   

• Access the personal information we have about you.   
• Request correction or deletion of your personal data.   
• Withdraw consent for promotional communications.   

To exercise these rights, please contact us using the information below.    

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on our website with the revised effective date.    

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:   OC House Cleaning
Website: https://ochcpro.com
Email: contact@ochcpro.com
Phone: (833) 739-7770